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Frequently Asked Questions
What does "FREE assembly & delivery in Los Angeles Metro area" mean? It's a special offer to fully assemble your product and deliver it to your door within approx. 50 miles of zip code 92832 which covers most of the Los Angeles Metropolitan area. If the delivery address is considerably farther than 50 miles, we offer free shipping.
Please make arrangements by contacting us at 1-888-994-6733 or teammxm@gmail.com to take advantage of our "to your door delivery" offer.
Why are you offering this? Our experience shows that it takes at least an hour of labor to put together a product that comes shipped in a box. Moreover, it takes considerable skill and knowledge to fine-tune the assembled bike for smooth operation. Why not leave it all to us and start enjoying your bike upon delivery?
We have been selling electric bikes to Southern California for 20 years and take pride in serving our community. We strive to be the bike shop you can trust. We are an authorized dealer and repair center for Currie Technology who makes the IZIP®.
What is "FREE technical support"? It is our pledge to be there for you after the sale. When you call us, your call will be answered by a knowledgeable representative who knows the product. We offer free lifetime phone support to guide you in the best possible direction.
Should you encounter any problems in the future, we service the product and replace parts under warranty.
Who will deliver my product? A qualified technician will deliver the product and answer all your questions.
Will you deliver other products? The delivery program is limited to IZIP® products at this time.
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